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External Reporting Link causes error/crash of browser

When clicking the "external reporting link" under project home i receive the following error. This greys out the entire screen and forces us to close and re-log in. 
 
An has error occurred in Clarity. Further information may be available in the server log files.


Clarity Support:

Phone: +1 (888) 528-4765 (US)
Email: support@rand.com

Is there a setting that needs to be changed or updated to allow for external reporting? 

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I'm not aware of any setting that would interfere with this...

Can you repeat the operation, then immediately go to the Server > Logs  page and send in the Clarity Web Application Logs?

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