Issue:

If you get an alert like this, that means that the Autodesk identity on the task server is no longer logged in.

ClarityRevitTaskServer: BIM360 Token Gone Bad TASKSERVER02

The Autodesk BIM360 Token on TASKSERVER02 has recently gone bad! 

This is the Revit/AutoCAD sign-in, which is used to keep Autodesk products running in a batch mode. Clarity tasks will attempt to continue, but will likely be impacted!

• Time Since the Last Change: 12.3 hours
• # of times it successfully refreshed before failing: 0
• Application that (we believe) made the last change: AdSSO.exe v13.7.7.1807
• Desktop Connector Version: 16.5.0.2083
• Autodesk AdSSO Version: 13.7.7.1807

At this point, the best information we have indicates that the desktop connector and AdSSO components may get out of harmony. When you find a combination of versions that work for you, we recommend not upgrading them unless required to do so.

Clarity version 2024.1.8914.29750

Resolution

In order to resolve the issue so tasks resume, you need to:

• Log onto the Clarity task server as the designated Clarity account.
• Make sure that the Desktop Connector and/or Revit is signed in.
• To push this information back to the host, from the desktop icon “Launch Task Server” for any version of Revit.
• Test a task to make sure it gets picked up.