12

More Granular Control of Email Notifications

We automatically assign all our Design Technology Managers as Project Coordinators (global role) so they can see and support any project. Because of the hundreds of tasks that run everyday, we were forced to turn off the "Receives e-mails" setting for these accounts. Unfortunately that disables every single email, but we would like to have granular control of notifications in order to receive emails about:

  1. Failed tasks
  2. Dormant projects

I filed a case with support (Case 00716746) as I was not sure whether dormant project notifications were part of this setting, and it turns out that it is. The suggested workaround was to turn the email setting back on and use Outlook filters to delete unwanted notifications. I don't think this is a good strategy, with having Clarity sending out thousands of unwanted emails every day. I think there should be more granular control to allow coordinators to receive the exact type of communication they desire. And frankly rather than being a global setting, I think it should even be at the project level....not all projects are created equal as they say :) Thanks.

Follow

1 reply

Votes Newest Oldest
BP
1

This is a great enhancement request, and I would like to see it extend to roles in general, not just email settings.
Greater control over User roles would be helpful. 

- Do you receive particular emails
- Can you run particular tasks
- Can you rescan a project (without granting ability to be full co-ordinator and create tasks)

Love your statement not all projects are created equal - also not all users are created equal.

Comment
Reply