1
Solved

Time Saved info

It does not seem like our global time saved stats are going up anymore, I believe they have been at the same value for over a day now.

5 replies

Matt,

It turns out that calculating the global time saved every time you viewed the page was actually having a significant effect on performance at large customers. If the monitoring service is running, it should now update I believe once per day (I'll investigate).

(I did confirm - should update once per 24 hours).

MP

That makes sense.   Thanks for the clarification.

Matt,

Can you confirm if your Time Saved went up since the last time you looked?

Thanks,

Matt

MP

The number has not changed in the last 24 hours

We're putting in a new setting where we can pick how often it updates, which should let us get a better handle why it's not always updating for you. My bet is that your database was somehow busy at the time when the update was supposed to happen - but we'll work to catch it in the log next time.

Matt, have there been any progress on this, I posted this morning this same issue without realizing Matt P had reported it 6 months ago.  Thanks.