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Subst drive not in the list

Hello,

In our company we assess our Revit projects via the R: drive created with command subst R: \\svr\projects. This type of a network drive connection makes it working as a local drive for Revit, it doesn't convert it to UNC path. This strategy is chosen with purpose, we see advantages in this approach over the UNC path. We configured the Clarity server and task machines to have the R: as it appears for users. Unfortunately I cannot create a Clarity project with path targeting to the R: drive, it is not in the list:

The substituted R: drive works well for us for more then ten years. We would like to keep this approach and don't switch the all the project to UNC path. Could you please include substituted drives to the drive letter list?

Thank you,
Evgeny.

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EK

Good Morning Matt,

Thank you for the reply. I understand difficulties to arrange a drive letter for a windows service.

At the moment we established just a few task which work with Revit models in default mode – detaching them from central. UNC path works well for the tasks. But we plan to run “design” tasks which should update the model. For that scenario the file should be opened and synchronized via the R: drive. Because it written in it:

If Clarity would replace R: drive with UNC path on synchronization it would corrupt the file and users would not be able to open Revit files via the R: drive any longer.

Thank you for your attention for the problem. I would like to kindly ask you please keep finding a solution for making a substituted drive available for Clarity.

Best Regards,

Evgeny.

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Evgeny - 
Possibly we could do the "swap" both ways?
Make it so that you configure via the "R" drive, which is really a UNC path for the host basis.
But then on the Task Server side, we could look at the path of files to be opened, and swap back to a known drive letter to open if it started with a particular UNC path?

EK

Matt, 
It sounds like it might work. Let's try a prototype.

Evgeny,

This is not really possible for us - SUBST drives and mapped drives are both implemented at the user level, and mapped/created during the user login time.

The Clarity web application is running as a windows service, and as such does not login the way that a traditional user would.

May I ask - if you put in the equivalent UNC path to your R drive location for a project, does Clarity work in that case? We are considering putting in a "simulated" drive letters approach, where it would look like you're configuring with the R drive, but we would still be putting it in with the UNC path behind the scenes.... that's why I'm wondering if there's something that doesn't work, or if it's something that is just going to be unfamiliar to users.

Thanks,

Matt

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