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Database export fails

My Database export keeps failing. The task server won't claim the task. It evaluates it and just freezes. All other tasks execute just fine. Any ideas?

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Ambrose, this kind of issue virtually always breaks down to one of a few things:

  • The windows user you are running as on the task server does not have access to the database (our default mechanism is to authenticate with the current windows user).
  • The database has not been configured to accept connections from any outside machine.

Has the RevitDBExport task ever worked from any task server?

There's a help article that talks about this, although I see that the last picture has been mis-linked:

http://s3.amazonaws.com/IMAGINiTSoftware/Documentation/Clarity/2019.1/index.htm#t=White_Papers%2FRemote_SQL_Database_Access.htm

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For anyone else with the same issue:  You may have to manually add the database to the host in SSMS.  Be sure that the database name matches the project name, minus spaces or any special characters.  Example:  Project= "Test-Project", Corresponding database name="TestProject"

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In Mike’s case, it turned out that his Database location setting was inaccessible- so the project databases were not being created.

Clarity should be creating the database for you!

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