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Jeremy,

The updater needs to be able to download these two files:

http://s3.amazonaws.com/IMAGINiTSoftware/Updates/ClarityTask2019_1.txt 
http://s3.amazonaws.com/IMAGINiTSoftware/Updates/ClarityTask2019_1.zip

Can you confirm that you can download them manually from this machine?

Is there a chance that you have some kind of web blocking software from downloading zip files with DLLs in them?

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JL

Hi Matt, 

Thank you for your response. While we were waiting we figured out that windows updates had failed and several restarts to the server and a successful install of those updates fixed the issue. I just finished confirming the second of the two servers installed the update.

Thank you very much again for your help.

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